How Can We Help?
Stay Informed with MAWSA
We strive to be your go-to resource for all water and sewer-related information. Whether you have questions about board meetings, water and sewer rates, or local projects impacting our community, we’re here to help. We provide comprehensive information on permits, water quality, hydrant flushing, and more. Stay informed with our updates and access all the forms and details you need.
Lead + Copper Rules
Open interactive map, click on a property in the service area to determine its lead status.
MAWSA Service Line Inventory Interactive Map
MAWSA Service Line Inventory PDF
EPA Lead and Copper Rule Revisions
PFAs
LEAKS & BILL MANAGEMENT
Sometimes seasonal activities increase water use. But a consistently high bill could mean a leak – obvious or hidden. You can often find it yourself using your water meter. Lift the cover; a plus sign (+) and moving numbers mean water is flowing.
Simple Leak Detection:
- The “Everything Off” Test: Turn off all water. If the meter still runs, there’s a leak.
- Find the Source: Turn off one water-using item at a time (like a toilet), checking the meter after each. The last item turned off that stops the meter is likely the leak.
Common Issues:
- Toilets: Silent leaks are frequent. Use the food coloring test in the tank. Color from the tank to the bowl indicates a leak.
- Water Softeners: A stuck valve can waste water. Try the bypass valve for a day; reduced usage means softener service is needed.
Often, you can quickly identify the problem with these steps.
Take Control with Free AquaHawk!
MAWSA is excited to offer early Beta access to the free AquaHawk customer portal! Monitor hourly usage, set alerts for unusual activity, and manage your budget. It’s a powerful tool for leak detection and bill control.
More details in our upcoming newsletter! We’re empowering you to easily manage your water.
FAQ
Explore our FAQ section for answers to common questions about water and sewer bills, service setup, autopay options, board meetings, and more. Find the information you need quickly and easily.
Forms
Access essential forms for various needs, including applications, permits, and requests under the Right-to-Know Law. Find everything from waste hauler permits to military active-duty relief forms.
- Applications
- General Forms
- Sewer Permit
- Water Permit
- Third Party Applications
Get In Touch
Have questions or concerns? Can’t find what you need? Contact the Manheim Area Water and Sewer Authority. We’re committed to keeping you informed and supported!
Customer Web Portal
Access to the CWP allows you to view account history, pending and posted account transactions, and more. There are two ways accounts can be set to access on our CWP. These include Direct Account Setting and Alternate Account setting. Learn more and register by clicking the button below.
About MAWSA
We are run by an appointed Board of 7. There are 5 representatives from Manheim Borough, 1 from Penn Township, and 1 from Rapho Township. The board members make up several committees, and oversee an administrative and service team, as well as partner with professional service entities to fulfill the mission “to provide safe and reliable water and wastewater services in an efficient, cost effective and environmentally friendly manner resulting in a high level of satisfaction among our customers.”
