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Payments

This page will review how MAWSA accepts a variety of payment times including online (ACH, eCheck, and credit card), cash, check, and money order.

Online Payments

Accepted via Custome Web Portal (CWP). Click here to access the portal. You may enroll for access to the portal by log in by clicking “Register”, or choose to do a one-time pay without logging in by clicking “QuickPay”.

There are 3 ways to pay online;

      1. ACH (autopay/autodebit/draft),
      2. eCheck, or
      3. credit card.

ACH is the only fee free online payment option at this time.
Details can be found below under “ACH”.
Note: Our processor charges a fee for processing eChecks as well as credit cards. 
This is charged to you as a separate line on your financial statements.

For QuickPay, an account number is required, and only credit card may be used.

QuickPay will allow anonymous benevolence payments such as those received by the Manheim Ministerium, Salvation Army, and good Samaritans wishing to do a good deed for another account, without providing access to anything but the account balances.

If you choose to pay by QuickPay, the system will ask you for an email so that it can send you a receipt showing that a payment was approved for processing.

Please be sure to double check that you have entered your email address correctly. 

ACH (autopay/autodebit/draft)

Draft payments will be done monthly. MAWSA will issue ACH (bank draft payment) requests to banks on the 16th, or the closest business day, so that funds are pulled from your account on the 17th or the closest business day. Locations wishing to have their payments drafted by MAWSA must be signed up each month (or have signed up for automatic drafts prior) to 12 Noon on the 16th.

At this time only the autopay link in the help box allows ACH setup with your bank.
The set up autopay in the upper left of the page will only allow credit card autopay. 
We are working with our provider to provide better clarity on the links. 

You only have to sign up for either once.

On demand ACH is not presently avaiable through our provider; however, they have been made aware that this is a service our customers would appreciated. 
Additionally our proivder is seeking to include both ApplePay and GooglePay. Our team will notify customers if there are any changes to these services. 

On the draft date, MAWSA will create a request file and submit it to MAWSA’s bank. MAWSA’s bank will then reach out to your bank. Your bank will send funds or message of error and MAWSA will proceed accordingly once our bank provides the results of the request.

As of April 1, 2022 anti-fraud security measures have increased. Signing up for ACH will now integrate directly with your bank.

If your bank is already integrated in real-time, you will need to log into your bank where you can verify your bank and balance. Some banks require two-factor authentication. If you do not have sufficient funds at the time of signup, you will be allowed to proceed with setup of automatic withdrawals. Please be sure funds are available before the draft file is created. In some cases a “soft decline” will be provided by your bank, prompting the suggestion of a different payment method.

If your bank is not already integrated with the customer web portal, it will ask you to “link with account numbers” and will process two unique micro deposits into your bank account. You have to use your financial institutions login credentials for this step. These deposits will need to be verified in order to validate your setup. This step could take 1 or 2 business days.

After your bank information is set up, and the PLAID verification process is completed, you will need to click the “I want to manage my payment methods” link in the right hand side help box of the customer web portal (CWP). Click “Set up AutoPay” to view your bank option in the right hand side help box.

If you are getting an autopay error message, chances are you have already entered your banking information. Click on “I want to manage my payment methods”. Select the “Set Autopay” box. Select link your account, and verify your information.

There is no fee for draft payments.

There is no fee for draft payments.

Regarding On Demand ACH Payments

At this time on-demand ACH drafts are not supported. 
Our proivder has been made aware this this is a feature our customers would appreciated. 
Please reach out to your finanical institution about this option as most offer the service free of charge.

 

Credit Card Payments

A fee is billed and collected by our payment processor. The fee amount is displayed on the payment screen prior to you authorizing the payment. 

Credit card payments are not mandatory. You may use a bank draft payment by selecting Set Up AutoPay. (Please see above regarding how draft payments work.)

If you are using a credit card to autopay, please sign up by 12 Noon on the 16th. If you pay and then sign up for autopay, both payments will draft, so please be mindful if which one you would like to use. Accidental overpays will be applied to the account.

eCheck

eChecks may be used for customers who have registered to access the CWP. This transaction type may take several days until MAWSA receives payment to apply to your account and is subject to our processor’s processing fee. 

 Cash 

If you are paying by cash, it will only be accepted at Ephrata National Bank at 1 N. Penryn Rd., Manheim at the drive up and lobby. Please remember to obtain and retain a receipt.

MAWSA discontinued the acceptance of cash payments at the office location on 3/16/2020.
No cash payments will be accepted at the MAWSA offices.

Checks

Checks and money orders are accepted at Ephrata National Bank at 1 N. Penryn Rd., Manheim at the drive up and lobby, as well as at the MAWSA office in the payment mail slot.
Mail slots are located on either of our office’s porches. 

There is one payment slot on the High Street side of the office, and one payment slot on the courtyard side porch on the door closest to our parking lot. (We share a parking lot with Heisey’s Jewelry Co., Nearly-Nu Thrift Shop, and Subway.)

Walk in-hours are posted on the right sidebar of this page. 

Money Orders

Money orders are accepted at Ephrata National Bank at 1 N. Penryn Rd., Manheim at the drive up and lobby, as well as at the MAWSA office in the payment mail slot. Mail slots are located on either of our office’s porches. 

There is one payment slot on the High Street side of the office, and one payment slot on the courtyard side porch on the door closest to our parking lot. (We share a parking lot with Heisey’s Jewelry Co., Nearly-Nu Thrift Shop, and Subway.)

Walk in-hours are posted on the right sidebar of this page. 

Phone Payments

Only credit cards may be used for phone payments. 
Our processer charges a fee for procesing credit cards and it is the same fee as if using the card to payonline.

This fee applies to both debit and credit cards.

Reminder: MAWSA staff does not have access to the CWP wallet feature for your security; therefore, phone payment information is not saved.
If you wish to save your information for future use please register on the CWP and save your information in your online wallet.