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Penalty and Shut Off Grace Period Ends

The grace period for penalties and shut offs ends on July 17, 2021.

MAWSA has been honored to serve its customers through these difficult times and to have provided no penalties or service discontinuances since February 2020. While the opportunity is appreciated, to remain fiscally responsible, this can no longer be provided.

May 2021’s billing cycle (Service dates from April 20, 2021 through May 20, 2021, due June 17, 2021) will be the final billing cycle that is not subject to penalties or service discontinuance. Penalties are presently set as the greater of $10 or 1%, and will begin on July 17 for any open balance.

Customers with an open balance are encouraged to make arrangements to zero out their accounts on or before July 17, 2021 in order to avoid additional fees and service interruption.

MAWSA is grateful to have had the opportunity to have provided this grace period to its customers and hopes that it was helpful.